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General Store Manager Scenter Manager Career Growth Scenthound Kennesaw

General Store Manager Scenter Manager Career Growth

Full Time • Scenthound Kennesaw
Benefits:
  • Competitive salary
  • Employee discounts
  • Paid time off
  • Bonus based on performance
  • Free food & snacks
  • Free uniforms

Job Title: General Store Manager - Scenter Manager | Career Growth | Competitive Pay + Bonuses

Location: Kennesaw (Shiloh Square)

Join a Growing Team & Lead with Purpose!

Are you a natural leader who loves dogs and thrives in a fast-paced environment? We are Scenthound, and we’re on a mission to keep dogs clean and healthy! If you’re passionate about pet wellness and want to grow your career, this is the opportunity for you!

Perks & Benefits:
- Career Growth: A direct path to Regional or Area Management positions, and even more options for career advancement!
- Competitive Pay: Base hourly rate plus tips, performance-based bonuses, and merit-based pay increases.
- Paid Vacation: Because even superheroes need a break!
- Complimentary Service Membership: You’ll have access to the same amazing services you help provide to our furry friends!
 
Who You Are: 
You are an energetic leader who is passionate about dogs and their wellness. You inspire teams through integrity, honesty, and compassion while taking pride in delivering exceptional customer service. You enjoy solving problems, love keeping things organized, and are always looking for ways to grow. You’re the kind of person who is hands-on and thrives in a fast-paced, fun environment where the wellness of both dogs and people is top priority.

What You'll Do: 
As the General Store Manager (Scenter Manager), you’ll be responsible for the overall success of the store, ensuring smooth day-to-day operations while driving membership sales, overseeing staff development, and creating a fun and friendly atmosphere for both dogs and humans.

Key Responsibilities:
- Leadership & Team Building: Lead a team of passionate dog lovers! Provide guidance, mentorship, and coaching to develop a high-performing, motivated team.
- Sales & Membership Growth: Drive sales through health and wellness education for dog parents. Make every visit count by educating clients on the benefits of routine care and upselling memberships.
- Operations & Performance: Monitor and manage critical KPIs (Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio) to ensure the store meets and exceeds its goals.
- Hands-On Participation: Roll up your sleeves and jump in wherever needed, ensuring dogs are well cared for, and the team stays on track. From handling dogs to assisting with the workflow, you lead by example!
- Customer Service: Be the face of Scenthound! Resolve customer concerns promptly and ensure every client leaves with a smile.
- Safety First: Maintain a safe environment for all team members and dogs, adhering to all Scenthound sanitation and safety standards.
- Staff Development: Conduct performance reviews, provide ongoing training, and identify opportunities for growth within the team.
- Operational Efficiency: Create an efficient schedule, ensuring labor optimization while keeping service standards high.
 
Skills and Abilities:
- Excellent communication skills with both team members and customers.
- Leadership: You can inspire and coach your team to be the best version of themselves.
- Organized and detail-oriented, with strong time-management skills.
- A natural problem-solver who enjoys creating solutions on the go.
- Tech-savvy: Comfortable using scheduling software, POS systems, and other business technologies.
- Hands-on: You’re willing to get involved in all aspects of store operations.

Requirements:
- Proven **management experience, ideally in retail, hospitality, or a similar customer-facing role.
- Customer service experience is a must.
- Ability to lift up to 50 lbs and be on your feet for extended periods of time.
- Must have **reliable transportation** and be willing to work in a smoke-free environment.

Ready to Join the Pack? 
If you’re ready to lead with purpose and grow your career with a fast-growing, innovative company where your love for dogs can shine, we want to meet you! Apply now and start making a difference in the lives of dogs and their families every day!
Compensation: $30,000.00 - $80,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If no code provided, add their name instead.

Why Should You Join Us?

Why You’ll Love Working at Scenthound: The Perks of Joining Our Pack!

At Scenthound, we're not just a business—we're a family of dog lovers dedicated to keeping our furry friends happy, healthy, and looking their best. Working with us means you'll be part of a fun, vibrant community that celebrates teamwork, wellness, and growth.

 

Check out the paws-itively amazing perks of joining the Scenthound pack:

 

1. Tail-Wagging Career Growth Opportunities
We believe in investing in our team members, so no matter where you start, there's always room to grow. Whether you're starting as a bather, front desk associate, or a groomer, you’ll have a **clear career path** to move up into leadership positions, such as **Assistant Manager, General Manager,** and beyond! We want you to succeed, and we'll help you get there with our ongoing training and development programs.

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2. Competitive Pay + Bonuses & Tips
Who doesn't love a little extra treat? On top of competitive hourly pay, we offer **bonuses for hitting performance goals** and tips to recognize your hard work and dedication. Plus, the better your sales skills and customer service, the bigger the rewards!

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3. Small, Family-Owned Business Atmosphere
At Scenthound, you’ll feel like part of the family. We value each team member and celebrate individuality. We believe in keeping the workplace personal, friendly, and focused on community. You’ll work in a close-knit team where **your voice matters** and your contributions are appreciated.

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4. Paid Time Off—Paws & Relax
Everyone needs a break now and then! With our **paid vacation** program, you’ll have time to unwind, relax, and come back ready to wag your tail at work. Whether you're soaking up the sun or spending time with your own pup, we’ve got your downtime covered!

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5. Free Dog Wellness Membership
Do you have your own furry best friend? As part of our Scenthound family, your dog will enjoy all the same amazing wellness services we provide! You'll receive a **complimentary Scenthound membership**, so your pup can enjoy regular grooming and wellness checks, just like our clients’ dogs.

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6. Work with Dogs Every Day
Is there anything better than spending your day surrounded by happy, wagging tails? At Scenthound, you’ll have the opportunity to make a direct impact on the lives of dogs every day, ensuring they are healthy, clean, and loved. Whether it’s a quick bath or a full grooming session, you’ll be making a difference!

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7. Fun & Engaging Work Environment
We’re all about positivity, collaboration, and community. Working at Scenthound means you’ll be part of a close-knit team that loves to have fun while working hard. Our team members support each other, celebrate wins together, and create a lively environment where work doesn’t feel like work.

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8. Employee Discounts on Retail & Services
Need some products for your pup or a quick service for yourself? You’ll enjoy **exclusive discounts** on Scenthound services and retail products. Keep your dog in prime shape while saving money!

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9. Learning & Development
At Scenthound, we’re committed to helping you grow, whether that’s mastering new skills, advancing in your role, or becoming a **Certified Groomer**. We provide continuous training to help you stay at the top of your game. You’ll learn from the best and have access to all the tools you need to succeed!

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10. Be Part of a Mission That Matters
At Scenthound, we’re not just offering grooming services—we’re promoting **dog health and wellness**. By joining our team, you’ll be part of a mission to educate dog parents and keep dogs healthy through consistent care. You’ll leave work every day knowing you made a real difference!

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Ready to Join the Pack?
If you’re passionate about dogs, looking for a supportive, fun work environment, and excited about career growth, **Scenthound is the place for you**! Apply today and start making tails wag while building your dream career.

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Work with us at Scenthound, where every day is a pawsitive adventure! 🐾

We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.